Use cases
Product teams
Ship agent features your customers use in your app. Agents call functions inside your product through client-executed tools, stream responses into your UI, and keep memory and tool authorization scoped to each customer's workspace.
Vertical software
Build a focused product for one industry on a shared agent runtime instead of rebuilding infrastructure each time: releases, channels, agent email, approvals, and governance come with it.
Customer experience
Agents read tickets and inbound email, pull context through connectors such as Zendesk, Linear, and Notion, draft replies, and wait for a person's approval before writing back.
Operations & finance
Durable workflows mix agent steps with deterministic tool steps, approvals with deadlines, and escalations — with sandboxed code for the data work in between.
Knowledge work
Search, scrape, and crawl the public web, capture browser screenshots, parse files from artifacts, and answer from your own knowledge with cited Brain answers.
Automation
Schedules and heartbeats wake agents on a cadence, while semantic events and signed webhooks let the rest of your product react to every state change an agent makes.